HelpDesk to Help Sumo
Trouble-free , no special knowledge or programming required. A complete HelpDesk to Help Sumo data migration tool.
Risk-free and ReliableYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & PreciseWe've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong privacy of your informationThe migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Help Sumo.
Retained link between object and peopleWhen migrating your records from HelpDesk to Help Sumo we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpDesk to Help Sumo
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from HelpDesk to Help Sumo work
Register and go to our migration wizard.
Choose and connect your HelpDesk service desk with HDM.
Connect Help Sumo
Grant access to your Help Sumo account.
Describe your requirements
Let us know exactly what elements of your migration you want to adjust
Have your preferences estimated
We'll analyze your case and get back to you with a total price and a scope of work.
Migrate from HelpDesk to Help Sumo everything
Transfer all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT