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HelpDesk to HarmonyPSA
migration service

Trouble-free , no special expertise or programming required. A complete HelpDesk to HarmonyPSA data migration tool.

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The best HelpDesk to HarmonyPSA tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and see the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service information.
Simple and easy process

You don’t have to bother about scripting or constantly watch each record moved.

Just attach your source and target, pick what you want to take to a new database and let the tool deal with the remainder.

Data dependency

Your customer data migrates unite and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HelpDesk to HarmonyPSA

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in HarmonyPSA.

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Sustained connectivity between object and people

When migrating your records from HelpDesk to HarmonyPSA we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to HarmonyPSA work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect HelpDesk

    Choose and connect your HelpDesk service desk with HDM.

  • Connect HarmonyPSA

    Give access to your HarmonyPSA account.

  • Outline your needs

    Let us know exactly what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from HelpDesk to HarmonyPSA all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your HarmonyPSA import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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