HelpDesk to HarmonyPSA
migration service
Trouble-free , no special expertise or programming required. A complete HelpDesk to HarmonyPSA data migration tool.
HelpDesk to HarmonyPSA
The best HelpDesk to HarmonyPSA tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and see the magic happening.Data completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service information.Simple and easy process
You don’t have to bother about scripting or constantly watch each record moved.
Just attach your source and target, pick what you want to take to a new database and let the tool deal with the remainder.
Data dependency
Your customer data migrates unite and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from HelpDesk to HarmonyPSA
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in HarmonyPSA.Next
Sustained connectivity between object and people
When migrating your records from HelpDesk to HarmonyPSA we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to HarmonyPSA
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to HarmonyPSA work
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Get ready
Sign up and go to our migration wizard.
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Connect HelpDesk
Choose and connect your HelpDesk service desk with HDM.
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Connect HarmonyPSA
Give access to your HarmonyPSA account.
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Outline your needs
Let us know exactly what parts of your migration you wish to fine-tune
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Have your requirements estimated
We'll analyze your case and send you with a cost and a scope of tasks.
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Migrate from HelpDesk to HarmonyPSA all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your HarmonyPSA import
Our team would be more than happy to run a customized migration if you have particular demands.
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