HelpDesk to Groove
Smooth, no special expertise or coding required. A complete HelpDesk to Groove data migration instrument.
Your best tool for HelpDesk to Groove data migrationNo need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resourcesSkip the platform analysis and script development processes. Simply choose the records you need to move and set off with the transition when comfortable.
Effortless migrationNo special knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.
Record completionMigrate your help desk data in full to make certain that no ticket is missing vital customer service information.
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just link both platforms, choose what you want to take to a new database and let the Migration Wizard do the remainder.
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.
Data safety is priority
You data is key which is why we developed a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You’re in charge
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
If you are new to data migrations, worry not. Useful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from HelpDesk to Groove
Strong security of your dataThe migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus letting you be sure that the data end up in the right places in Groove.
Maintained connection between object and peopleWhen migrating your data from HelpDesk to Groove we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpDesk to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Groove work
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a specialist run your Groove import
Blog Articles You Might Find Useful
There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…