HelpDesk to Gluru AI
migration service
Trouble-free , no special expertise or coding required. A complete HelpDesk to Gluru AI data migration instrument.
HelpDesk to Gluru AI
The best HelpDesk to Gluru AI tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to move and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.Data completion
Transfer your help desk data in full to ensure that no ticket is missing vital customer service information.Easy procedure
No need to worry about scripting or continuously watch each piece of info moved.
Just link both platforms, pick what you need to migrate and let the tool deal with the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.
Security is paramount
You data is everything which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
You control the process
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to pick the data arrangement, when it starts, and in what order.
Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from HelpDesk to Gluru AI
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Gluru AI.Next
Sustained connectivity between object and people
When migrating your records from HelpDesk to Gluru AI we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Gluru AI
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Gluru AI work
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Get ready
Sign up and go to our migration service.
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Link HelpDesk
Pick and connect your HelpDesk service desk with HDM.
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Link Gluru AI
Give access to your Gluru AI account.
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Express your business needs
Let us know exactly what aspects of your migration you wish to modify
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Have your needs estimated
We will analyze your application and send you with a price range and a scope of tasks.
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Migrate from HelpDesk to Gluru AI everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Gluru AI import
Our team would be more than happy to run a customized migration in case you have particular demands.
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