HelpDesk to Gemini
Trouble-free, no special expertise or coding required. A complete HelpDesk to Gemini data migration instrument.
The best HelpDesk to Gemini tool made for youThere’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and moneySkip the system analysis and script development processes. Simply decide on what data you need to transfer and start the transition immediately.
Effortless migrationNo special knowledge or skill needed. Just pick what data will go to the target platform and enjoy the wonders happening.
Data completionMigrate your help desk data in full to make sure that no ticket is missing essential customer support details.
Simple and easy procedure
No need to worry about coding or constantly watch each record moved.
Just attach your source and target, pick what you need to migrate and let the tool deal with the rest for you.
Your information comes unite, you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Your information is behind thick walls. Not even all our staff members can see your credentials or records.
You can be sure that with HDM no hacker attacks will take place.
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Simple & effective
In just a couple of buttons to press it will be possible to select what goes where, when it goes, and in what order.
Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we work to offer the most effective migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from HelpDesk to Gemini
Strong security of your dataThe migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus letting you be sure that the data end up being in the right destinations in Gemini.
Maintained connection between object and peopleWhen migrating your records from HelpDesk to Gemini we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpDesk to Gemini
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Gemini work
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HelpDesk to Gemini.
Complete the form with requested credentials to allow our data migration tool to access records from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences.
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Gemini all data
Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from HelpDesk to Gemini.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert run your Gemini import
Blog Articles You Might Find Useful
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…