Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

HelpDesk to Evayadesk
migration service

Effortless , no special know how or programming required. A complete HelpDesk to Evayadesk data migration instrument.

More details

Your best tool for HelpDesk to Evayadesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and see the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer support details.
Easy process

No need to worry about coding or continuously watch each piece of info transferred.

Just attach your source and target, tick what you need to take to a new database and let the system deal with the rest for you.

Data maintenance

Your customer info comes unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can see your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and in what order.

Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Evayadesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Evayadesk.

Next

Retained connection between object and people

When migrating your data from HelpDesk to Evayadesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from HelpDesk to Evayadesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Evayadesk work

  • Prepare

    Sign up and go to our migration software.

  • Choose and link your HelpDesk support desk with HDM.

  • Grant access to your Evayadesk account.

  • Express your requirements

    Let us understand precisely what elements of your migration you wish to adjust

  • Get your requirements estimated

    We shall analyze your application and send you with a total price and a scope of work.

  • Migrate from HelpDesk to Evayadesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Evayadesk import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

What is and Why You Should Do Data Mapping

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

Book a Call
cancel
%s
— %s