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HelpDesk to eStreamDesk
migration service

Effortless , no special expertise or coding required. A complete HelpDesk to eStreamDesk data migration software.

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Your best tool for HelpDesk to eStreamDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and observe the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer support information.
Effortless process

No need to worry about coding or continuously watch each record moved.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we developed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Simple & effective

In just a few clicks it will be possible to pick what goes where, when it goes, and in what order.

Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from HelpDesk to eStreamDesk

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in eStreamDesk.

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Retained connection between object and people

When migrating your data from HelpDesk to eStreamDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to eStreamDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to eStreamDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect HelpDesk

    Select and link your HelpDesk service desk with HDM.

  • Connect eStreamDesk

    Grant access to your eStreamDesk account.

  • Detail your business needs

    Let us understand precisely what parts of your migration you need to fine-tune

  • Get your requirements estimated

    We will research your application and send you with a price and a scope of tasks.

  • Migrate from HelpDesk to eStreamDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your eStreamDesk import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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