HelpDesk to eGain Suite
migration service
Extremely easy , no special knowledge or programming required. A complete HelpDesk to eGain Suite data migration software.
HelpDesk to eGain Suite
Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.Complete & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of dataWhy you should use Help Desk Migration to switch from HelpDesk to eGain Suite
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in eGain Suite.Next
Sustained association between object and people
When migrating your records from HelpDesk to eGain Suite we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to eGain Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from HelpDesk to eGain Suite work
Get ready
Sign-up and go to our migration software.
Link HelpDesk
Opt and connect your HelpDesk service desk with HDM.
Connect eGain Suite
Give the right to access your eGain Suite account.
Explain your needs
Let us know exactly what parts of your migration you need to adjust
Have your needs estimated
We'll investigate your case and get back to you with a cost and a scope of tasks.
Migrate from HelpDesk to eGain Suite all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your eGain Suite import
Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation