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HelpDesk to eDesk by xSellco
migration service

Extremely easy , no special know how or programming required. A complete HelpDesk to eDesk by xSellco data migration software.

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The best HelpDesk to eDesk by xSellco tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer support information.
Easy process

No need to worry about coding or constantly watch each record moved.

Just attach your source and target, tick what you want to migrate and allow the tool do the remainder.

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.

You can be certain with HDM no hacker attacks will take place.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from HelpDesk to eDesk by xSellco

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in eDesk by xSellco .

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Sustained connection between object and people

When migrating your records from HelpDesk to eDesk by xSellco we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to eDesk by xSellco work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from HelpDesk to eDesk by xSellco .

  • Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to eDesk by xSellco everything

    When everything's validated, find a quiet time with the least load on the support staff and start migrating from HelpDesk to eDesk by xSellco .

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your eDesk by xSellco import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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