HelpDesk to eDesk by xSellco
migration service
Extremely easy , no special know how or programming required. A complete HelpDesk to eDesk by xSellco data migration software.
HelpDesk to eDesk by xSellco
The best HelpDesk to eDesk by xSellco tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just pick what data you need to migrate and set off with the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the new solution and enjoy the miracle happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer support information.Easy process
No need to worry about coding or constantly watch each record moved.
Just attach your source and target, tick what you want to migrate and allow the tool do the remainder.
Data maintenance
Your customer data migrates complete , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.
You can be certain with HDM no hacker attacks will take place.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from HelpDesk to eDesk by xSellco
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in eDesk by xSellco .Next
Sustained connection between object and people
When migrating your records from HelpDesk to eDesk by xSellco we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to eDesk by xSellco work
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Get ready
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from HelpDesk to eDesk by xSellco .
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Link HelpDesk
Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Link eDesk by xSellco
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to eDesk by xSellco everything
When everything's validated, find a quiet time with the least load on the support staff and start migrating from HelpDesk to eDesk by xSellco .
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your eDesk by xSellco import
Our team would be more than happy to perform a personalized migration if you have particular requirements.
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