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HelpDesk to Domotz PRO
migration service

Trouble-free , no special knowledge or coding required. A complete HelpDesk to Domotz PRO data migration software.

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The best HelpDesk to Domotz PRO tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Data completion
Move your help desk info in full to make sure that no ticket is missing essential customer service details.
Easy process

No need to worry about coding or constantly control each piece of info moved.

Just link both platforms, choose what you want to take to a new database and let the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

Information is key which is why we developed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from HelpDesk to Domotz PRO

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Domotz PRO.

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When migrating your records from HelpDesk to Domotz PRO we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Domotz PRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to Domotz PRO work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and connect your HelpDesk support desk with HDM.

  • Connect Domotz PRO

    Give the right to access your Domotz PRO account.

  • Express your business needs

    Let us understand precisely what elements of your migration you need to adjust

  • Get your requirements estimated

    We will research your case and get back to you with a cost and a scope of tasks.

  • Migrate from HelpDesk to Domotz PRO everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Domotz PRO import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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