HelpDesk to DiamanteDesk
migration service
Effortless , no special skill set or coding required. A complete HelpDesk to DiamanteDesk data migration tool.
HelpDesk to DiamanteDesk
Your best tool for HelpDesk to DiamanteDesk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to move and start the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the magic happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer service details.Automated migration
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as possible.
Link the platforms, pick data, click ok, and you’re done!
Data maintenance
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members have see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to DiamanteDesk
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in DiamanteDesk.Next
Retained relation between object and people
When migrating your data from HelpDesk to DiamanteDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to DiamanteDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to DiamanteDesk work
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Prepare
Sign up and go to our migration service.
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Connect HelpDesk
Opt and connect your HelpDesk support desk with HDM.
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Link DiamanteDesk
Grant access to your DiamanteDesk account.
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Detail your needs
Let us know what aspects of your migration you wish to tweak
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Get your preferences estimated
We will investigate your application and get back to you with a the overall cost and a scope of work.
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Migrate from HelpDesk to DiamanteDesk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your DiamanteDesk import
Our staff would be more than happy to perform a customized migration if you have particular requirements.
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