HelpDesk to Deskero
migration service

Effortless, no special knowledge or coding required. A complete HelpDesk to Deskero data migration tool.

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Your best tool for HelpDesk to Deskero data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer service information.
Effortless process

No need to worry about scripting or continuously control each piece of info transferred.

Just link both platforms, choose what you need to take to a new database and let the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is everything which is why we created a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to select the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from HelpDesk to Deskero

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus letting you make sure that the data end up in the right places in Deskero.

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Maintained association between object and people

When migrating your data from HelpDesk to Deskero we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Deskero work

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Deskero import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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