HelpDesk to DeepDesk
migration service

Trouble-free , no special skill set or programming required. A complete HelpDesk to DeepDesk data migration instrument.

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The best HelpDesk to DeepDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and observe the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, tick what you need to migrate and let the system deal with the rest for you.

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

You data is key which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from HelpDesk to DeepDesk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in DeepDesk.

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Sustained association between object and people

When migrating your records from HelpDesk to DeepDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to DeepDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to DeepDesk work

  • Get ready

    Sign up and go to our migration software.

  • Connect HelpDesk

    Choose and connect your HelpDesk service desk with HDM.

  • Give access to your DeepDesk account.

  • Describe your business needs

    Let us know exactly what parts of your migration you would like to modify

  • Get your requirements estimated

    We'll research your case and send you with a total price and a scope of work.

  • Migrate from HelpDesk to DeepDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your DeepDesk import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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