HelpDesk to DataKnowl
migration service
Trouble-free , no special know how or programming required. A complete HelpDesk to DataKnowl data migration tool.
HelpDesk to DataKnowl
The best HelpDesk to DataKnowl tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just choose what data you need to move and start the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the new system and enjoy the magic happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.Automated tool
Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool simple to use as it can possibly be.
Attach the help desks, pick records, click ok, and the migration is ready!
Data maintenance
Your customer data comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind thick walls. Not even all our staff members have access to your credentials or records.
You may rest assured that with HDM no data breaches will take place.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we aim to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HelpDesk to DataKnowl
Strong safety of your data
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in DataKnowl.Next
Sustained relation between object and people
When migrating your records from HelpDesk to DataKnowl we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to DataKnowl
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to DataKnowl work
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Get ready
Sign up and go to our migration software.
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Link HelpDesk
Select and connect your HelpDesk service desk with HDM.
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Connect DataKnowl
Grant the right to access your DataKnowl account.
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Describe your business needs
Let us understand precisely what aspects of your migration you would like to fine-tune
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Get your needs estimated
We will research your case and get back to you with a total price and a scope of work.
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Migrate from HelpDesk to DataKnowl everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your DataKnowl import
Our team would be more than happy to perform a custom migration in case you have specific needs.
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