HelpDesk to Comm100 Help Desk
migration service

Effortless , no special know how or coding required. A complete HelpDesk to Comm100 Help Desk data migration tool.

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Your best tool for HelpDesk to Comm100 Help Desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick customer info you need to migrate and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer support information.
Effortless procedure

You don’t have to bother about scripting or continuously control each piece of info moved.

Just link both platforms, tick what you need to migrate and allow the system deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in charge

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Comm100 Help Desk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Comm100 Help Desk.

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Sustained connectivity between object and people

When migrating your data from HelpDesk to Comm100 Help Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Comm100 Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Comm100 Help Desk work

  • Prepare

    Sign up and go to our migration service.

  • Select and link your HelpDesk service desk with HDM.

  • Grant the right to access your Comm100 Help Desk account.

  • Detail your business needs

    Let us know what elements of your migration you want to fine-tune

  • Have your needs estimated

    We shall investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from HelpDesk to Comm100 Help Desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Comm100 Help Desk import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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