HelpDesk to Chime for Lync
migration service

Trouble-free , no special expertise or coding required. A complete HelpDesk to Chime for Lync data migration tool.

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The best HelpDesk to Chime for Lync tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and observe the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer service information.
Automated tool

Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

You data is key which is why we created a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from HelpDesk to Chime for Lync

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Chime for Lync.

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When migrating your records from HelpDesk to Chime for Lync we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to Chime for Lync work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and connect your HelpDesk service desk with HDM.

  • Grant access to your Chime for Lync account.

  • Describe your requirements

    Let us know exactly what elements of your migration you want to modify

  • Get your preferences estimated

    We'll analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from HelpDesk to Chime for Lync all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Chime for Lync import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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