HelpDesk to C-Desk
migration service

Extremely easy , no special expertise or coding required. A complete HelpDesk to C-Desk data migration tool.

More details
Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to switch from HelpDesk to C-Desk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in C-Desk.

Next

Retained connection between object and people

When migrating your records from HelpDesk to C-Desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from HelpDesk to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to C-Desk work

  • Get ready

    Sign-up and go to our migration tool.

  • Opt and connect your HelpDesk support desk with HDM.

  • Give the right to access your C-Desk account.

  • Detail your requirements

    Let us know exactly what parts of your migration you need to tweak

  • Get your needs estimated

    We will research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from HelpDesk to C-Desk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your C-Desk import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But …

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly …

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have …

Book a Call
cancel
%s
— %s