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HelpDesk to Cayzu
migration service

Smooth , no special skill set or coding required. A complete HelpDesk to Cayzu data migration software.

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Your best tool for HelpDesk to Cayzu data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on the records you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and see the miracle happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer service details.
Easy process

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just link your source and target, tick what you want to take to a new database and allow the Migration Wizard do the rest for you.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have see your credentials or records.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to offer the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Cayzu

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Cayzu.

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When migrating your data from HelpDesk to Cayzu we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Cayzu work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your HelpDesk support desk with HDM.

  • Connect Cayzu

    Grant access to your Cayzu account.

  • Explain your needs

    Let us know what components of your migration you wish to tweak

  • Get your requirements estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from HelpDesk to Cayzu everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Cayzu import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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