HelpDesk to Casengo
migration service
Extremely easy , no special knowledge or coding required. A complete HelpDesk to Casengo data migration instrument.
HelpDesk to Casengo
The best HelpDesk to Casengo tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the wonders happening.Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.Simple and easy procedure
You don’t have to bother about coding or continuously watch each record transferred.
Just link both platforms, choose what you want to migrate and allow the system do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
You data is everything which is why we developed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except producing great customer support services, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from HelpDesk to Casengo
Strong security of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Casengo.Next
Maintained association between object and people
When migrating your records from HelpDesk to Casengo we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Casengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Casengo work
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Get ready
Sign-up and go to our migration service.
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Connect HelpDesk
Choose and link your HelpDesk service desk with HDM.
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Connect Casengo
Give access to your Casengo account.
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Outline your requirements
Let us know exactly what components of your migration you would like to modify
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Have your requirements estimated
We'll research your application and send you with a the overall cost and a scope of work.
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Migrate from HelpDesk to Casengo everything
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Casengo import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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