HelpDesk to CallTaker
migration service
Trouble-free , no special know how or coding required. A complete HelpDesk to CallTaker data migration instrument.
HelpDesk to CallTaker
The best HelpDesk to CallTaker tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the wonders happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer service information.Easy procedure
You don’t have to bother about scripting or continuously control each record moved.
Just attach both platforms, tick what you need to take to a new database and allow the system do the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is everything which is why we developed a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to pick what goes where, when it starts, and in what order.
Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Outside of providing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from HelpDesk to CallTaker
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in CallTaker.Next
Maintained connectivity between object and people
When migrating your records from HelpDesk to CallTaker we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to CallTaker
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to CallTaker work
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Get ready
Register and go to our migration tool.
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Connect HelpDesk
Pick and connect your HelpDesk service desk with HDM.
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Connect CallTaker
Give access to your CallTaker account.
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Describe your needs
Let us understand precisely what elements of your migration you wish to tweak
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Have your requirements estimated
We'll investigate your application and get back to you with a total price and a scope of tasks.
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Migrate from HelpDesk to CallTaker all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your CallTaker import
Our team would be more than happy to perform a custom migration if you have specific demands.
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