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HelpDesk to CallTaker
migration service

Trouble-free , no special know how or coding required. A complete HelpDesk to CallTaker data migration instrument.

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The best HelpDesk to CallTaker tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer service information.
Easy procedure

You don’t have to bother about scripting or continuously control each record moved.

Just attach both platforms, tick what you need to take to a new database and allow the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to pick what goes where, when it starts, and in what order.

Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from HelpDesk to CallTaker

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in CallTaker.

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Maintained connectivity between object and people

When migrating your records from HelpDesk to CallTaker we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to CallTaker work

  • Get ready

    Register and go to our migration tool.

  • Connect HelpDesk

    Pick and connect your HelpDesk service desk with HDM.

  • Connect CallTaker

    Give access to your CallTaker account.

  • Describe your needs

    Let us understand precisely what elements of your migration you wish to tweak

  • Have your requirements estimated

    We'll investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from HelpDesk to CallTaker all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your CallTaker import

Our team would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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