HelpDesk to bold360
migration service
Smooth , no special know how or coding required. A complete HelpDesk to bold360 data migration instrument.
HelpDesk to bold360
Your best tool for HelpDesk to bold360 data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the wonders happening.Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer support details.Automated migration
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.
Link the help desks, pick data, click ok, and you’re done!
Data maintenance
Your information migrates unite , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our staff members can see your credentials or other information.
You can be certain with HDM no data breaches will take place.
You control the process
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we work to offer the most effective migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to bold360
Strong safety of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in bold360.Next
Sustained connection between object and people
When migrating your data from HelpDesk to bold360 we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to bold360 work
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Prepare
Register and go to our migration tool.
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Connect HelpDesk
Opt and link your HelpDesk support desk with HDM.
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Connect bold360
Give access to your bold360 account.
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Clarify your needs
Let us understand precisely what elements of your migration you wish to tweak
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Have your preferences estimated
We'll analyze your application and send you with a cost and a scope of work.
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Migrate from HelpDesk to bold360 everything
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your bold360 import
Our staff would be more than happy to perform a custom migration if you have specific needs.
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