96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpDesk to bold360
migration service

Smooth , no special know how or coding required. A complete HelpDesk to bold360 data migration instrument.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from HelpDesk to bold360

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in bold360.

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Sustained connection between object and people

When migrating your data from HelpDesk to bold360 we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpDesk to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpDesk to bold360 work

  • Prepare

    Register and go to our migration tool.

  • Connect HelpDesk

    Opt and link your HelpDesk support desk with HDM.

  • Connect bold360

    Give access to your bold360 account.

  • Clarify your needs

    Let us understand precisely what elements of your migration you wish to tweak

  • Have your preferences estimated

    We'll analyze your application and send you with a cost and a scope of work.

  • Migrate from HelpDesk to bold360 everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your bold360 import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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