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HelpDesk to Artologik HelpDesk
migration service

Effortless , no special skill set or coding required. A complete HelpDesk to Artologik HelpDesk data migration instrument.

More details

Your best tool for HelpDesk to Artologik HelpDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and observe the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer support details.
Easy process

No need to worry about coding or constantly watch each record moved.

Just attach your source and target, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can see your credentials or records.

You may rest assured that with HDM no data breaches will take place.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to pick what goes where, when it goes, and how.

Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we work to deliver the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Artologik HelpDesk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Artologik HelpDesk.

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When migrating your data from HelpDesk to Artologik HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Artologik HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Artologik HelpDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Pick and link your HelpDesk support desk with HDM.

  • Connect Artologik HelpDesk

    Grant the right to access your Artologik HelpDesk account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you wish to adjust

  • Get your requirements estimated

    We shall investigate your case and send you with a price range and a scope of tasks.

  • Migrate from HelpDesk to Artologik HelpDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Artologik HelpDesk import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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