HelpDesk to AnswerHub
migration service
Trouble-free , no special expertise or coding required. A complete HelpDesk to AnswerHub data migration instrument.
HelpDesk to AnswerHub
The best HelpDesk to AnswerHub tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer support details.Automated tool
Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.
Attach the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members can see your passwords or other information.
You may be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from HelpDesk to AnswerHub
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in AnswerHub.Next
Retained connectivity between object and people
When migrating your records from HelpDesk to AnswerHub we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to AnswerHub
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to AnswerHub work
-
Get ready
Sign-up and go to our migration tool.
-
Connect HelpDesk
Select and link your HelpDesk support desk with HDM.
-
Link AnswerHub
Give the right to access your AnswerHub account.
-
Explain your business needs
Let us know what aspects of your migration you would like to modify
-
Have your preferences estimated
We will investigate your application and get back to you with a the overall cost and a scope of tasks.
-
Migrate from HelpDesk to AnswerHub all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your AnswerHub import
Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Help Desk System Reviews
What An Internal Help Desk Ticketing System Exactly Is?
Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…