HelpDesk to ALVAO Service Desk
migration service
Effortless , no special expertise or coding required. A complete HelpDesk to ALVAO Service Desk data migration tool.
HelpDesk to ALVAO Service Desk
Your best tool for HelpDesk to ALVAO Service Desk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on the records you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and see the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer service information.Automated migration
Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface accessible as possible.
Connect the platforms, choose data, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
Information is key which is why we created a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You’re in charge
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.
Our tech engineers took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Except providing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from HelpDesk to ALVAO Service Desk
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in ALVAO Service Desk.Next
Retained connection between object and people
When migrating your data from HelpDesk to ALVAO Service Desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to ALVAO Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to ALVAO Service Desk work
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Prepare
Sign-up and go to our migration service.
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Link HelpDesk
Choose and connect your HelpDesk service desk with HDM.
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Link ALVAO Service Desk
Give the right to access your ALVAO Service Desk account.
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Clarify your requirements
Let us know exactly what components of your migration you wish to tweak
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Get your preferences estimated
We'll analyze your application and get back to you with a price range and a scope of work.
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Migrate from HelpDesk to ALVAO Service Desk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your ALVAO Service Desk import
Our staff would be more than happy to run a customized migration in case you have special demands.
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