HelpDesk to Alloy Navigator
migration service
Extremely easy , no special expertise or coding required. A complete HelpDesk to Alloy Navigator data migration tool.
HelpDesk to Alloy Navigator
The best HelpDesk to Alloy Navigator tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on what data you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the miracle happening.Data completion
Move your help desk info in full to make certain that no ticket is missing vital customer service details.Effortless process
You don’t have to bother about scripting or constantly watch each record moved.
Just link both platforms, tick what you want to take to a new database and let the system do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is key which is why we designed a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from HelpDesk to Alloy Navigator
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Alloy Navigator.Next
Retained relation between object and people
When migrating your records from HelpDesk to Alloy Navigator we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Alloy Navigator
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Alloy Navigator work
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Get ready
Sign-up and go to our migration service.
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Link HelpDesk
Choose and connect your HelpDesk support desk with HDM.
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Connect Alloy Navigator
Grant access to your Alloy Navigator account.
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Outline your requirements
Let us understand precisely what elements of your migration you wish to adjust
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Get your needs estimated
We shall analyze your case and send you with a total price and a scope of tasks.
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Migrate from HelpDesk to Alloy Navigator everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Alloy Navigator import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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