HelpDesk to Akio
migration service
Trouble-free , no special expertise or programming required. A complete HelpDesk to Akio data migration software.
HelpDesk to Akio
The best HelpDesk to Akio tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just choose the records you need to transfer and start the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and see the wonders happening.Data completion
Migrate your help desk records in full to make certain that no ticket has lost essential customer service details.Easy process
No need to worry about coding or constantly control each record moved.
Just attach your source and target, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.
Data dependency
Your customer data migrates complete and we mean it.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.
You may be certain with HDM no data breaches will take place.
Record mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from HelpDesk to Akio
Strong security of your information
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Akio.Next
Maintained link between object and people
When migrating your records from HelpDesk to Akio we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Akio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Akio work
-
Get ready
Register and go to our migration software.
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Connect HelpDesk
Select and connect your HelpDesk support desk with HDM.
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Link Akio
Grant the right to access your Akio account.
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Clarify your requirements
Let us understand precisely what elements of your migration you would like to tweak
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Get your preferences estimated
We will research your case and get back to you with a cost and a scope of tasks.
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Migrate from HelpDesk to Akio all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Akio import
Our team would be more than happy to run a personalized migration if you have specific needs.
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