96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpDesk to Adobe Experience Manager
migration service

Effortless , no special skill set or programming required. A complete HelpDesk to Adobe Experience Manager data migration instrument.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to migrate data from HelpDesk to Adobe Experience Manager

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Adobe Experience Manager.

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Retained connectivity between object and people

When migrating your data from HelpDesk to Adobe Experience Manager we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpDesk to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpDesk to Adobe Experience Manager work

  • Prepare

    Sign up and go to our migration software.

  • Connect HelpDesk

    Pick and connect your HelpDesk service desk with HDM.

  • Give the right to access your Adobe Experience Manager account.

  • Detail your business needs

    Let us know what elements of your migration you need to fine-tune

  • Have your needs estimated

    We will research your application and send you with a cost and a scope of work.

  • Migrate from HelpDesk to Adobe Experience Manager all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Adobe Experience Manager import

Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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Help Desk Migration service


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