HelpDesk to Activate
migration service
Extremely easy , no special expertise or coding required. A complete HelpDesk to Activate data migration software.
HelpDesk to Activate
The best HelpDesk to Activate tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose customer info you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer support information.Simple and easy process
You don’t have to bother about coding or constantly watch each record moved.
Just link both platforms, choose what you want to migrate and let the Migration Wizard deal with the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
You data is key which is why we designed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from HelpDesk to Activate
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Activate.Next
Sustained association between object and people
When migrating your records from HelpDesk to Activate we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Activate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Activate work
-
Get ready
Sign up and go to our migration service.
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Connect HelpDesk
Opt and link your HelpDesk service desk with HDM.
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Link Activate
Give the right to access your Activate account.
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Detail your business needs
Let us know what aspects of your migration you would like to modify
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Get your needs estimated
We shall analyze your case and send you with a price and a scope of tasks.
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Migrate from HelpDesk to Activate everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Activate import
Our team would be more than happy to run a customized migration if you have special needs.
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