HelpDesk Pro to Manage Engine
Trouble-free , no special know how or coding required. A complete HelpDesk Pro to Manage Engine data migration instrument.
Trustworthy and SafeYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data
Strong safety of your dataThe migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Manage Engine.
Sustained link between object and peopleWhen migrating your records from HelpDesk Pro to Manage Engine we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpDesk Pro to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from HelpDesk Pro to Manage Engine work
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HelpDesk Pro to Manage Engine.
Link HelpDesk Pro
Complete the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Connect Manage Engine
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Manage Engine all data
When everything's validated, determine a quiet time with the least load on the support team and begin migrating from HelpDesk Pro to Manage Engine.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- Roller Luke Director of Operation at The Core Technology Group
- Jason Morehouse CEO, Co-founder at CHECKFRONT