96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.
  1. Home
  2. Knowledge Base
  3. Help Desk System Limitations
  4. HubSpot Service Hub
  5. Why can’t I see audit fields in HubSpot Service Hub?

Why can’t I see audit fields in HubSpot Service Hub?

Unfortunately, HubSpot’s API does not allow migrating Created at, Updated at and Closed at dates to Service Hub. I If you want to keep this data, create a custom field with the type Date.

After that reach out to our team. We will customize your migration and transfer this data into a custom field.

Did this answer your question?
Book a Call
%s
— %s