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How to calculate conversations in HubSpot Service Hub?

Once you filter conversations by status, channel, contact, assignee, or date, HubSpot counts them for you.

1. On the top menu, click Conversations and choose Inbox.

HubSpot Conversations

2. Apply filters to find specific conversations.

Filter HubSpot Conversations

3. Check the number of conversations above the conversation list.

Filter HubSpot Tickets

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