Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Switching from HelpShift via Migration Wizard

To switch from HelpShift, enter the following data:

  • HelpShift company account URL ;
  • API token which you can find here;
  • Ticket ID with custom metadata. In case of migration of custom metadata, please provide a Ticket ID with it. Otherwise, you will be able to migrate only standard metadata fields.

HelpShift credentials

 

Looking for more data migration details?

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