Switching from HelpShift via Migration Wizard

To switch from HelpShift, enter the following data:

  • HelpShift company account URL ;
  • API token which you can find here;
  • Ticket ID with custom metadata. In case of migration of custom metadata, please provide a Ticket ID with it. Otherwise, you will be able to migrate only standard metadata fields.

HelpShift credentials

Looking for more data migration details?

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