Help Sumo import
in a few clicks
Without developers, timelack and hustle. With step-by-step Help Sumo import setup form
Help Sumo import
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.Quick & Furious
It will take you no longer than 20 minutes to set up the import to Help Sumo and run the test data transfer.All Data Import
HDM is capable of importing all major record types and fields you need, precisely where you want them to be.Why import data to Help Sumo using Help Desk Migration?
Security first
We don't share any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.Next
Easy to use wizard to setup import
Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration lets you automatically transmit custom fields, as well as map their location.Next
Preserved relations between objects and people
All tickets will be imported to Help Sumo with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.Next
Objects you may import to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
Import data to Help Sumo in 6 easy steps
Prepare
Sign up and go to our migration wizard.
Link source Help Desk
Choose and link your source support desk with HDM.
Connect Help Sumo
Give the right to access your Help Sumo account.
Detail your requirements
Let us know what components of your migration you want to adjust
Get your needs estimated
We shall research your application and send you with a price range and a scope of work.
Import to Help Sumo everything
Move all your customer service information in a single push.
We keep your data safe
We take security very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure your data is protected.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
