Help Sumo import
in a few clicks

Without developers, timelack and hustle. With step-by-step Help Sumo import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to Help Sumo and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to Help Sumo
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration lets you automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Help Sumo with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Next

Objects you may import to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Help Sumo in 6 easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and link your source support desk with HDM.

  • Connect Help Sumo

    Give the right to access your Help Sumo account.

  • Detail your requirements

    Let us know what components of your migration you want to adjust

  • Get your needs estimated

    We shall research your application and send you with a price range and a scope of work.

  • Import to Help Sumo everything

    Move all your customer service information in a single push.

We keep your data safe

We take security very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Help Sumo import in a few clicks

Automatically. Securely. Quickly

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