Help Sumo to Re:Desk
migration service

Smooth , no special expertise or coding required. A complete Help Sumo to Re:Desk data migration software.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Help Sumo to Re:Desk

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Re:Desk.

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Retained connectivity between object and people

When migrating your data from Help Sumo to Re:Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Help Sumo to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Help Sumo to Re:Desk work

  • Prepare

    Register and go to our migration service.

  • Connect Help Sumo

    Select and link your Help Sumo support desk with HDM.

  • Connect Re:Desk

    Grant the right to access your Re:Desk account.

  • Outline your needs

    Let us know what parts of your migration you need to fine-tune

  • Have your preferences estimated

    We shall research your application and send you with a cost and a scope of tasks.

  • Migrate from Help Sumo to Re:Desk all data

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Re:Desk import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation
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