Help Sumo to HelpShift
Trouble-free , no special expertise or programming required. A complete Help Sumo to HelpShift data migration instrument.
Secure and ReliableYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information
Strong security of your informationThe migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in HelpShift.
Maintained relation between object and peopleWhen migrating your records from Help Sumo to HelpShift we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Help Sumo to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Help Sumo to HelpShift work
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Help Sumo to HelpShift.
Connect Help Sumo
Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HelpShift all data
Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Help Sumo to HelpShift.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT