Help Sumo to FocalScope
migration service

Trouble-free , no special know how or coding required. A complete Help Sumo to FocalScope data migration instrument.

More details
Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from Help Sumo to FocalScope

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in FocalScope.

Next

Sustained association between object and people

When migrating your records from Help Sumo to FocalScope we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Help Sumo to FocalScope

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Help Sumo to FocalScope work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Help Sumo

    Pick and link your Help Sumo service desk with HDM.

  • Connect FocalScope

    Give the right to access your FocalScope account.

  • Express your business needs

    Let us know exactly what components of your migration you need to tweak

  • Have your needs estimated

    We will investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Help Sumo to FocalScope all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your FocalScope import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation
Book a Call
cancel
%s
— %s