Help Desk for SharePoint to ACANOTION HelpDesk
migration service

Trouble-free , no special skill set or programming required. A complete Help Desk for SharePoint to ACANOTION HelpDesk data migration tool.

More details
Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from Help Desk for SharePoint to ACANOTION HelpDesk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in ACANOTION HelpDesk.

Next

Sustained connection between object and people

When migrating your records from Help Desk for SharePoint to ACANOTION HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Help Desk for SharePoint to ACANOTION HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from Help Desk for SharePoint to ACANOTION HelpDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your Help Desk for SharePoint support desk with HDM.

  • Give access to your ACANOTION HelpDesk account.

  • Outline your business needs

    Let us understand precisely what components of your migration you need to adjust

  • Have your requirements estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from Help Desk for SharePoint to ACANOTION HelpDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ACANOTION HelpDesk import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation
Book a Call
cancel
%s
— %s