HEAT software to Vivocha
migration service
Extremely easy , no special skill set or programming required. A complete HEAT software to Vivocha data migration tool.
HEAT software to Vivocha
The best HEAT software to Vivocha tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to move and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target solution and enjoy the magic happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support details.Easy procedure
You don’t have to bother about coding or constantly watch each record moved.
Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we designed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Good service first
Outside of producing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from HEAT software to Vivocha
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Vivocha.Next
Retained relation between object and people
When migrating your records from HEAT software to Vivocha we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Vivocha
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HEAT software to Vivocha work
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Get ready
Register and go to our migration software.
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Connect HEAT software
Choose and link your HEAT software support desk with HDM.
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Link Vivocha
Grant access to your Vivocha account.
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Describe your requirements
Let us know what components of your migration you would like to modify
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Have your needs estimated
We shall investigate your case and send you with a total price and a scope of tasks.
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Migrate from HEAT software to Vivocha everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Vivocha import
Our team would be more than happy to perform a customized migration if you have special requirements.
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