96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HEAT software to VI Service Desk
migration service

Extremely easy , no special know how or programming required. A complete HEAT software to VI Service Desk data migration software.

More details
Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from HEAT software to VI Service Desk

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in VI Service Desk.

Next

Sustained connectivity between object and people

When migrating your records from HEAT software to VI Service Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from HEAT software to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from HEAT software to VI Service Desk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and connect your HEAT software support desk with HDM.

  • Grant access to your VI Service Desk account.

  • Express your requirements

    Let us understand precisely what parts of your migration you need to tweak

  • Get your needs estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from HEAT software to VI Service Desk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your VI Service Desk import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation
Book a Call
%s
— %s