HEAT software to VI Service Desk
migration service
Extremely easy , no special know how or programming required. A complete HEAT software to VI Service Desk data migration software.
HEAT software to VI Service Desk
The best HEAT software to VI Service Desk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Just choose what data you need to transfer and start the transition when comfortable.Easy transition process
No specific expertise required. Just choose what data will go to the new system and enjoy the wonders happening.Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing essential customer service details.Automated tool
Worried that you’ll have to use special skills to move your info? Worry not as we ensured that our tool is as easy to use as possible.
Connect the help desks, pick records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is key which is why we designed a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from producing great customer service, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from HEAT software to VI Service Desk
Strong safety of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in VI Service Desk.Next
Sustained connectivity between object and people
When migrating your records from HEAT software to VI Service Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HEAT software to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HEAT software to VI Service Desk work
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Get ready
Sign-up and go to our migration wizard.
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Link HEAT software
Pick and connect your HEAT software support desk with HDM.
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Link VI Service Desk
Grant access to your VI Service Desk account.
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Express your requirements
Let us understand precisely what parts of your migration you need to tweak
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Get your needs estimated
We will investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from HEAT software to VI Service Desk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your VI Service Desk import
Our team would be more than happy to perform a custom migration in case you have specific needs.
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