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HEAT software to USU Valuemation (ITSDM)
migration service

Trouble-free , no special skill set or programming required. A complete HEAT software to USU Valuemation (ITSDM) data migration instrument.

More details

The best HEAT software to USU Valuemation (ITSDM) tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost critical customer service information.
Simple and easy process

No need to worry about scripting or continuously watch each piece of info transferred.

Just link your source and target, pick what you want to take to a new database and let the system deal with the rest for you.

Data maintenance

Your customer data migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we work to deliver the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from HEAT software to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in USU Valuemation (ITSDM).

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Retained relation between object and people

When migrating your records from HEAT software to USU Valuemation (ITSDM) we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HEAT software to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HEAT software to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect HEAT software

    Choose and connect your HEAT software service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give the right to access your USU Valuemation (ITSDM) account.

  • Describe your needs

    Let us understand precisely what components of your migration you would like to adjust

  • Have your preferences estimated

    We will analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from HEAT software to USU Valuemation (ITSDM) everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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