HEAT software to Twilio Flex
migration service
Smooth , no special skill set or coding required. A complete HEAT software to Twilio Flex data migration software.
HEAT software to Twilio Flex
Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.Full & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of dataReasons to use Help Desk Migration to migrate data from HEAT software to Twilio Flex
Strong security of your information
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Twilio Flex.Next
Maintained association between object and people
When migrating your data from HEAT software to Twilio Flex we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Twilio Flex
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from HEAT software to Twilio Flex work
Prepare
Register and go to our migration tool.
Connect HEAT software
Opt and connect your HEAT software service desk with HDM.
Link Twilio Flex
Grant the right to access your Twilio Flex account.
Express your needs
Let us know exactly what elements of your migration you need to tweak
Get your preferences estimated
We'll research your case and get back to you with a price and a scope of work.
Migrate from HEAT software to Twilio Flex all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Twilio Flex import
Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation