HEAT software to Twilio Flex
migration service
Smooth , no special skill set or coding required. A complete HEAT software to Twilio Flex data migration software.
HEAT software to Twilio Flex
Your best tool for HEAT software to Twilio Flex data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to transfer and start the transition right away.Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and enjoy the wonders happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.Simple and easy process
No need to worry about coding or constantly control each piece of info transferred.
Just attach your source and target, tick what you need to take to a new database and let the tool do the rest for you.
Data maintenance
Your information migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members have access to your passwords or records.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to select the data arrangement, when it goes, and how.
Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we strive to propose the best possible migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HEAT software to Twilio Flex
Strong security of your information
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Twilio Flex.Next
Maintained association between object and people
When migrating your data from HEAT software to Twilio Flex we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Twilio Flex
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HEAT software to Twilio Flex work
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Prepare
Register and go to our migration tool.
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Connect HEAT software
Opt and connect your HEAT software service desk with HDM.
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Link Twilio Flex
Grant the right to access your Twilio Flex account.
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Express your needs
Let us know exactly what elements of your migration you need to tweak
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Get your preferences estimated
We'll research your case and get back to you with a price and a scope of work.
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Migrate from HEAT software to Twilio Flex all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Twilio Flex import
Our staff would be more than happy to perform a customized migration if you have particular requirements.
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