HEAT software to Teamwork Desk
migration service
Smooth , no special skill set or programming required. A complete HEAT software to Teamwork Desk data migration tool.
HEAT software to Teamwork Desk
Your best tool for HEAT software to Teamwork Desk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just pick customer info you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the new solution and observe the wonders happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer support details.Automated migration
Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool simple to use as possible.
Attach the help desks, select records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
You data is everything which is why we designed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks you will be able to pick the data arrangement, when it goes, and how.
Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Good service first
Outside of producing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to migrate data from HEAT software to Teamwork Desk
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Teamwork Desk.Next
Retained connectivity between object and people
When migrating your data from HEAT software to Teamwork Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HEAT software to Teamwork Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HEAT software to Teamwork Desk work
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Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HEAT software to Teamwork Desk.
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Connect HEAT software
Complete the form with required credentials to permit our data migration tool to retrieve information from your current help desk.
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Link Teamwork Desk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Teamwork Desk everything
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from HEAT software to Teamwork Desk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Teamwork Desk import
Our staff would be more than happy to perform a custom migration if you have specific requirements.
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