HEAT software to Spiceworks
migration service
Trouble-free , no special know how or programming required. A complete HEAT software to Spiceworks data migration tool.
HEAT software to Spiceworks
Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.Full & Accurate
We've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of informationWhy you should use Help Desk Migration to migrate data from HEAT software to Spiceworks
Strong security of your records
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Spiceworks.Next
Maintained relation between object and people
When migrating your records from HEAT software to Spiceworks we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HEAT software to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from HEAT software to Spiceworks work
Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from HEAT software to Spiceworks.
Connect HEAT software
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Connect Spiceworks
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Spiceworks everything
When everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from HEAT software to Spiceworks.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your Spiceworks import
Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation