HEAT software to ServiceDesk Plus
migration service
Smooth , no special know how or coding required. A complete HEAT software to ServiceDesk Plus data migration instrument.
HEAT software to ServiceDesk Plus
Your best tool for HEAT software to ServiceDesk Plus data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to migrate and start the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and see the miracle happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.Effortless procedure
You don’t have to bother about coding or constantly control each record moved.
Just link your source and target, tick what you need to migrate and let the tool do the remainder.
Data maintenance
Your information migrates complete and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members have access to your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a few clicks you will be able to choose the data arrangement, when it goes, and in what order.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from HEAT software to ServiceDesk Plus
Strong security of your information
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in ServiceDesk Plus.Next
Maintained relation between object and people
When migrating your data from HEAT software to ServiceDesk Plus we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HEAT software to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HEAT software to ServiceDesk Plus work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HEAT software to ServiceDesk Plus.
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Link HEAT software
Fill in the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect ServiceDesk Plus
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceDesk Plus everything
When everything's validated, choose a quiet time with the least load on the support department and begin migrating from HEAT software to ServiceDesk Plus.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your ServiceDesk Plus import
Our staff would be more than happy to perform a customized migration if you have particular requirements.
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