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HEAT software to RSTickets!Pro
migration service

Effortless , no special skill set or coding required. A complete HEAT software to RSTickets!Pro data migration instrument.

More details

Your best tool for HEAT software to RSTickets!Pro data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick the records you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and see the magic happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer support details.
Effortless procedure

No need to worry about scripting or continuously watch each record transferred.

Just attach your source and target, pick what you want to take to a new database and let the tool deal with the rest for you.

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can see your credentials or records.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HEAT software to RSTickets!Pro

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in RSTickets!Pro.

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When migrating your data from HEAT software to RSTickets!Pro we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HEAT software to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to RSTickets!Pro work

  • Prepare

    Register and go to our migration service.

  • Choose and link your HEAT software support desk with HDM.

  • Connect RSTickets!Pro

    Grant the right to access your RSTickets!Pro account.

  • Explain your requirements

    Let us understand precisely what components of your migration you would like to tweak

  • Get your requirements estimated

    We will analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from HEAT software to RSTickets!Pro all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your RSTickets!Pro import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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