HEAT software to Planio
migration service
Smooth , no special skill set or coding required. A complete HEAT software to Planio data migration software.
HEAT software to Planio
Your best tool for HEAT software to Planio data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on the records you need to transfer and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and see the wonders happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer support information.Effortless procedure
No need to worry about scripting or continuously control each record moved.
Just attach both platforms, pick what you need to migrate and let the system do the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we designed a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to choose what goes where, when it starts, and how.
Our tech engineers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from HEAT software to Planio
Strong safety of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Planio.Next
Sustained relation between object and people
When migrating your data from HEAT software to Planio we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HEAT software to Planio work
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Prepare
Sign-up and go to our migration tool.
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Link HEAT software
Opt and link your HEAT software service desk with HDM.
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Connect Planio
Give the right to access your Planio account.
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Explain your business needs
Let us know exactly what parts of your migration you need to adjust
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Get your needs estimated
We'll investigate your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from HEAT software to Planio all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Planio import
Our staff would be more than happy to perform a personalized migration in case you have particular demands.
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