HEAT software to Planio
migration service
Smooth , no special skill set or coding required. A complete HEAT software to Planio data migration software.
HEAT software to Planio
Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.Complete & Accurate
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of dataReasons to use Help Desk Migration to migrate data from HEAT software to Planio
Strong safety of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Planio.Next
Sustained relation between object and people
When migrating your data from HEAT software to Planio we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from HEAT software to Planio work
Prepare
Sign-up and go to our migration tool.
Link HEAT software
Opt and link your HEAT software service desk with HDM.
Connect Planio
Give the right to access your Planio account.
Explain your business needs
Let us know exactly what parts of your migration you need to adjust
Get your needs estimated
We'll investigate your application and get back to you with a the overall cost and a scope of tasks.
Migrate from HEAT software to Planio all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Planio import
Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation