HEAT software to osTicket
migration service
Trouble-free , no special skill set or programming required. A complete HEAT software to osTicket data migration tool.
HEAT software to osTicket
The best HEAT software to osTicket tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just choose the records you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the new system and see the wonders happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer support information.Automated tool
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Connect the platforms, choose data, click ok, and you’re done!
Data maintenance
Your customer data comes complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our employees can access to your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of clicks it is possible to choose the data arrangement, when it goes, and in what order.
Our software took user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a data import service supplier, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HEAT software to osTicket
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in osTicket.Next
Retained relation between object and people
When migrating your records from HEAT software to osTicket we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HEAT software to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HEAT software to osTicket work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from HEAT software to osTicket.
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Link HEAT software
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect osTicket
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from HEAT software to osTicket.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your osTicket import
Our team would be more than happy to perform a customized migration in case you have special needs.
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