HEAT software to osTicket
migration service
Trouble-free , no special skill set or programming required. A complete HEAT software to osTicket data migration tool.
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.Optimal & Accurate
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of dataWhy you should use Help Desk Migration to migrate data from HEAT software to osTicket
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in osTicket.Next
Retained relation between object and people
When migrating your records from HEAT software to osTicket we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HEAT software to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from HEAT software to osTicket.
Link HEAT software
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
Connect osTicket
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to osTicket all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from HEAT software to osTicket.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Thanks for your request!
We'll get back to you as soon as we have the estimate ready.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your osTicket import
Our team would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation