HEAT software to osTicket
Trouble-free , no special skill set or programming required. A complete HEAT software to osTicket data migration tool.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & AccurateWe've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data
Why you should use Help Desk Migration to migrate data from HEAT software to osTicket
Strong privacy of your dataThe migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in osTicket.
Retained relation between object and peopleWhen migrating your records from HEAT software to osTicket we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from HEAT software to osTicket
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from HEAT software to osTicket.
Link HEAT software
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to osTicket all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from HEAT software to osTicket.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
Thanks for your request!
We'll get back to you as soon as we have the estimate ready.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT