HEAT software to Oracle Service Cloud
Effortless , no special knowledge or programming required. A complete HEAT software to Oracle Service Cloud data migration tool.
Secure and ReliableYour passwords as well as records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & PreciseWe've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data
Reasons to use Help Desk Migration to switch from HEAT software to Oracle Service Cloud
Strong security of your informationThe migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Oracle Service Cloud.
Maintained relation between object and peopleWhen migrating your data from HEAT software to Oracle Service Cloud we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from HEAT software to Oracle Service Cloud
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HEAT software to Oracle Service Cloud.
Link HEAT software
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
Connect Oracle Service Cloud
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Oracle Service Cloud all data
Once everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from HEAT software to Oracle Service Cloud.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT