HEAT software to ngDesk
migration service
Effortless , no special knowledge or programming required. A complete HEAT software to ngDesk data migration software.
HEAT software to ngDesk
Your best tool for HEAT software to ngDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply decide on the records you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and see the miracle happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing critical customer support details.Simple and easy procedure
You don’t have to bother about coding or continuously watch each record moved.
Just attach your source and target, choose what you want to take to a new database and let the system do the rest for you.
Data dependency
Your customer info comes unite , you can take our word.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your passwords or records.
You can be certain with HDM no data breaches will take place.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HEAT software to ngDesk
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in ngDesk.Next
Sustained association between object and people
When migrating your data from HEAT software to ngDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HEAT software to ngDesk work
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Prepare
Register and go to our migration wizard.
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Link HEAT software
Choose and link your HEAT software support desk with HDM.
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Link ngDesk
Grant access to your ngDesk account.
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Clarify your business needs
Let us know what parts of your migration you would like to tweak
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Have your needs estimated
We shall analyze your application and send you with a cost and a scope of tasks.
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Migrate from HEAT software to ngDesk all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ngDesk import
Our staff would be more than happy to run a custom migration in case you have special demands.
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