HEAT software to ngDesk
migration service
Effortless , no special knowledge or programming required. A complete HEAT software to ngDesk data migration software.
HEAT software to ngDesk
Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import solely.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.Complete & Precise
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of informationReasons to use Help Desk Migration to switch from HEAT software to ngDesk
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in ngDesk.Next
Sustained association between object and people
When migrating your data from HEAT software to ngDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from HEAT software to ngDesk work
Prepare
Register and go to our migration wizard.
Link HEAT software
Choose and link your HEAT software support desk with HDM.
Link ngDesk
Grant access to your ngDesk account.
Clarify your business needs
Let us know what parts of your migration you would like to tweak
Have your needs estimated
We shall analyze your application and send you with a cost and a scope of tasks.
Migrate from HEAT software to ngDesk all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your ngDesk import
Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation