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HEAT software to MSP Anywhere
migration service

Smooth , no special expertise or programming required. A complete HEAT software to MSP Anywhere data migration instrument.

More details

Your best tool for HEAT software to MSP Anywhere data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer service details.
Easy procedure

No need to worry about scripting or constantly watch each piece of info transferred.

Just attach your source and target, pick what you want to take to a new database and allow the system deal with the rest for you.

Data dependency

Your customer info migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members have see your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we work to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HEAT software to MSP Anywhere

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in MSP Anywhere.

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When migrating your data from HEAT software to MSP Anywhere we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HEAT software to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to MSP Anywhere work

  • Prepare

    Sign up and go to our migration software.

  • Connect HEAT software

    Choose and connect your HEAT software support desk with HDM.

  • Grant the right to access your MSP Anywhere account.

  • Clarify your requirements

    Let us know exactly what parts of your migration you need to fine-tune

  • Get your needs estimated

    We shall research your case and send you with a price and a scope of work.

  • Migrate from HEAT software to MSP Anywhere all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your MSP Anywhere import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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